About Us

– Meet Your Insurance Team –

Kenneth Bordman

Kenneth Bordman

Owner, Bordman Insurance

Kenneth (Kenny) Bordman was born and raised in Houston, TX. He studied Fire Science and Fire Engineering at Texas A&M University and proceeded to launch his career as a fireman at The Ponderosa Fire Department in Houston.

Due to his passion for our country and freedom, he served in the United States Army as an Infantryman with the 3rd Infantry Division.

Upon fulfillment of his Army duties, he studied Applied Science and Criminal Justice at Odessa College. He graduated with honors from the 88th session of the Odessa College Law Enforcement Academy. Post-graduation, Kenneth fulfilled a childhood dream and became a Police Officer with the City of Odessa, TX. Kenneth worked diligently to become a Field Training Officer and made the rank of Corporal. Once he was ready to hang up his service hat, he became intrigued by the insurance industry because it furthered his desire to help the community. He began working at State Farm. Due to Kenneth’s dedication, expertise, and hard work, his State Farm office location earned a place as one of the top 50 offices in the nation.

After the success with State Farm, and with the support of his family and friends, he decided to venture out on his own and open an independent agency- Bordman Insurance Services. This independent agency is Kenneth’s effort to provide his clients with more options, better coverage, and the best price available.

Email: kbordman@twfg.com

Leslie A. Cooper

Leslie A. Cooper

Licensed Insurance Agent - Personal Lines Specialist

As of August of 2019, Leslie A. Cooper has joined our Insurance Team as a new agent offering commercial and personal insurance. A transplant from Detroit, Michigan, Leslie has enjoyed living in Austin for over 20 years. Leslie brings to the table years of customer service and digital marketing experience and loves working with people. She also owns a successful digital marketing company in Austin since 2012. Leslie works fiercely for her client’s needs and will be extending that same commitment to you, as she forges her new career in the insurance industry working with Bordman Insurance. On a personal note, in January of this year, Leslie and her wife experienced a house fire due to a lightning strike. She was insured with Bordman Insurance and decided because of this traumatic event she wanted to find a way to help others better understand their insurance needs, ensure they are sufficiently covered and to let her clients know she can relate and is here to help them in any way. Her motto is “You don’t know what you don’t have until you need it”. Fortunately, for Leslie and her wife, because of Bordman Insurance they were suitably insured and had what they needed to make their lives whole again. We are excited to have Leslie join our team and she is looking forward to helping you and your family achieve all your personal and commercial insurance needs.

Email: lacooper@twfg.com

Kelly Troy

Kelly Troy

Licensed Insurance Agent - Commercial Lines Specialist

As a skilled and accomplished insurance and business professional with a broad range of expertise, Kelly Troy has many years of significant and relevant experience in leadership, agency ownership and management, commercial insurance, personal insurance, entrepreneurial start-ups, professional speaking and consulting, human resources, marketing and product and reputation branding, risk assessment and loss control, and employee health and safety. He is adept at determining reasonable solutions to complex business problems as well as relating technical and/or complex information to non-technical audiences.   

Before becoming involved with the insurance industry, he was an Industrial Hygienist and State Training Program Manager for the OSHA Consultation Program, part of the Texas Worker’s Compensation Commission. He also founded his own agency, Troy Insurance Group (which was later acquired) and conducted insurance business in multiple states. He was also was the creator of InsuranceForInvestors.com and he was recognized as one of the top-producing commercial agents in Texas by Farmers Insurance Group in 2007.

In addition, Kelly spent more than ten years as a real estate investor with various property interests in multiple states. He also created the Riches in Rehabs and Riches in Rentals real estate training programs and taught thousands of real estate professionals and investors across the country. He founded Street-Smart Investing and the Austin Wealth Improvement Network as well as Genesis Funding Solutions, a private ‘hard money’ lending company where he personally underwrote and funded millions of dollars of private investor-backed mortgage loans. He has also written several real estate and insurance related eBooks and well-publicized articles.

He also spent several years as an executive-level leader during which time he traveled internationally to develop and implement numerous quality assurance programs as well as to train other company leaders and staff. While working within this capacity, he was responsible for multiple globally-diverse locations and he successfully built and managed both geographically as well as culturally-diverse teams and he led one of these companies to attain the coveted ‘Silver Supplier’ status from Lucent Technologies within a 6-month period after he developed and implemented an innovative quality system, and, using six-sigma, lean manufacturing, and kaizan principals and philosophies, led another $20M contract manufacturer to successful ISO 9001 certification within a 14-month period with a first-time approval from the British Standards Institute.

As someone who is has always been active in his community, he is a member of many professional and civic organizations and he has served on numerous Boards and Councils for such organizations as the Twin Lakes YMCA, The Long Center for the Performing Arts, several City regulatory and compliance boards, and he has been the Chairman for the local chapters of the Society of Manufacturing Engineers as well as the American Society for Quality, among others.

Kelly also served proudly as an Infantry leader with the U.S. Army’s famed 3rd Infantry Division as it spearheaded the assault into Iraq during Operation Desert Storm.

Email: ktroy@twfg.com

Justin Steele

Justin Steele

Licensed Insurance Agent

My name is Justin Steele. I am a United States Navy veteran, as well as a 10 year veteran in Law enforcement, serving in Memphis TN, and most recently Austin TX. I am the president and founder of LEO Assist Association/ PaycheckSecured, a non profit organization that provides benefits and services to Law Enforcement Officers nation wide. I am also an avid car and racing enthusiast, who frequently participates in HPDE events and road rallies

Email: jsteele@twfg.com

REVIEWS FROM HAPPY CLIENTS

Kristina Konchalski
Kristina Konchalski
06:37 11 Aug 20
Randy Lahey
Randy Lahey
19:00 28 Jul 20
I called needing insurance immediately they answered and I had all the insurance I needed within 30 minutes outstanding customer service.
Mark Bordman
Mark Bordman
20:04 14 Jul 20
Fastest service and quotes period. Had insurance cards in minutes to print out.
Billy Ryals
Billy Ryals
17:51 13 Jul 20
Called Kenny on Friday afternoon ....he had me hooked up in minutes...quick , professional service
Danny McGowan
Danny McGowan
17:49 30 Jun 20
My experience was great! Super simple and super fast. I even ended up saving money. Thank you!
Mick Ambrose
Mick Ambrose
19:03 22 Jun 20
J Smith
J Smith
20:15 13 Jun 20
Jim Hohertz
Jim Hohertz
18:01 07 Jun 20
Ana Hancock
Ana Hancock
02:39 04 Jun 20
After learning, through email, that we had a new insurance agent, I was very pleased with the quick response and service Kenneth provided. Since then, we have reached out to him a few times and his response time has been quick and the service has been exceptional. I would recommend Kenneth to my friends & family.
Lisa Hardin
Lisa Hardin
15:19 03 Jun 20
Zelda Ybarra
Zelda Ybarra
14:16 03 Jun 20
Recently switched and received better coverage and saved money. All while being kept up to date with the process and walking me through the whole deal.
Bearded Jeeper
Bearded Jeeper
17:49 31 May 20
Staff meticulously worked out the details of my policy, answered all my questions, was immensely patient with me and ended up saving me a lot of money.
Zenith Xi Vin Vex Thal
Zenith Xi Vin Vex Thal
19:45 23 May 20
Justin did a great job. He was very quick and efficient.
Huy Nguyen
Huy Nguyen
21:12 11 May 20
Ken and Leslie have been very helpful and responsive! I had a unique scenario and they were able to find me the best deal and in a timely fashion! Highly recommend!
Carter Barstad
Carter Barstad
17:39 07 May 20
Corey Meredith
Corey Meredith
09:42 18 Feb 20
Kenny is great and available for question anytime.. very knowledgeable and always finds the best price for the benefits.
Chris Pulley
Chris Pulley
22:04 17 Feb 20
Chris Heideman
Chris Heideman
18:54 17 Feb 20
Kenny and his team are awesome and super knowledgeable. He's always going to find the best deal.
Carey Rouse
Carey Rouse
18:44 17 Feb 20
Sarah Brown
Sarah Brown
21:56 16 Feb 20
This guy is the real MVP. Point blank, I have NEVER tried to get hold of him and not heard back from him within 5 minutes....to include when he was out of country, on his honeymoon. This company values its customers and provides extremely solid, all around coverage at the best prices I’ve been able to find. Zero regrets.
whiplash306
whiplash306
00:48 14 Feb 20
Very easy to communicate with send an email get fast response.
matt lindsay
matt lindsay
19:09 13 Feb 20
Leslie was amazing to work with. Her knowledge of the industry helped to calm my nerves throughout the stressful process of purchasing a house. She took the time to explain differences in policies to me, and was able to save us a great deal of money with no compromise on coverage. Leslie's integrity, honesty, and knowledge made the difference.
Kirsten Tackett
Kirsten Tackett
19:07 13 Feb 20
Bordman Insurance has provided us with excellent insurance coverage for home and auto that fit our needs. While saving us money was important, Mr. Boardman took the time to educate us on ways to tailor our policies to best fit our needs and situation. Outstanding customer services and follow-up.
Jodi Christianson
Jodi Christianson
19:01 13 Feb 20
Chris Hogan
Chris Hogan
18:47 13 Feb 20
Best deals and better people. Highly recommend!!
Sherry Smith
Sherry Smith
12:11 13 Feb 20
Agency owner is hands on and always quick to respond. Excellent customer service in this age of barely any. I highly recommend.
Janet Luna
Janet Luna
20:58 12 Feb 20
Brittany Hilliard
Brittany Hilliard
20:13 12 Feb 20
Erin Ascencio
Erin Ascencio
19:04 12 Feb 20
Kenny has been extremely helpful over the last week. After some rather terrible experiences with my previous insurance company, I made one of the smartest calls I've made this year. Not only did Kenny go above and beyond to get me the best rate in town, he also walked me through taking care of some issues that I was unaware of with my license. Keep up the good work and I'll be telling my friends about you!
Andrew Cormier
Andrew Cormier
20:52 11 Feb 20
Knowledgeable, works with you, and takes the time to explain things and all options for your needs
alf aranda
alf aranda
19:26 11 Feb 20
Kenny has always ensured that my policies were the best for the situation and that I was covered for anything! I trust him for home, auto, and business! None better!
Marcus Rose
Marcus Rose
18:49 11 Feb 20
Kenny is awesome! He saved me almost $1400 a year on my car insurance (2 cars) and almost $800 a year on my homeowner's insurance. WIthin a few minutes, he had me quotes for both, and minutes later, everything was finalized. Can't believe I didn't do this sooner.
Collin Murphy
Collin Murphy
17:59 31 Jan 20
If you’re looking for first class service and someone looking out for your best interest then talk to my boy Kenny. Mr. Bordman is constantly saving us money, talking us through claims, and making sure we have the best coverage possible. I recommend him to all of my clients who have also been pleased with his service as well.
Mandi Simpson
Mandi Simpson
17:11 31 Dec 19
Kenneth helped my wife and I greatly! He saved us a ton of money on our car/renters insurance and also did it in a very timely manner! Definitely would recommend.
Bradley bargerstock
Bradley bargerstock
23:17 28 Dec 19
Excellent service all the way around! Having my home and vehicles covered is super easy and seamless. Any time I need anything it's a simple phone call away. I highly recommend this agency for any insurance needs!
Shawn Fisher
Shawn Fisher
19:00 26 Dec 19
Good service
Joel Ashley
Joel Ashley
18:37 26 Dec 19
What I love most about working with Kenny is he takes the headache and hassle out of insurance. When it comes to our cars and our home I know we are covered. I also very much appreciate that the coverage doesn’t cut corners. With every new car purchase he continues to find us the best rate combined with the lowest deductibles and best coverage. I’m also not one to want to have to make a phone call to an 800 number or wait for an email reply, so the fact that I can get in touch with my agent as simply as messaging over text is the absolute best. Basically, if you are looking for a great mix of service, coverage and rate - I recommend Bordman insurance.
Shannon Molinari
Shannon Molinari
22:21 20 Dec 19
Leslie was amazing at helping me with the insurance process. She communicated extremely well and listened to what I really needed from my policy. I would highly recommend her and her company. If you want great service and a great agent Leslie your agent!
Kimberly Onxley
Kimberly Onxley
00:27 19 Dec 19
Responsive and really listens to what you need and makes sure you are covered. Very refreshing.
Justin Christianson
Justin Christianson
23:01 18 Dec 19
Kenny Bordman is one of the most hardworking, honest agents you will ever meet. It's hard to find an agent that cares as much about their customers as this guy does. If you don't at least give him a shot, you're making a mistake.
Tyler Ramer
Tyler Ramer
21:56 18 Dec 19
Jonathan OBrien
Jonathan OBrien
22:41 03 Dec 17
Kenny is my go to agent in Texas! I know when I send someone his way, that he will take care of them with the utmost professionalism and honesty!
David Mehler
David Mehler
01:12 03 Dec 17
Honest and knowledgeable. Let Kenny show you how easy it is!
Max Lee
Max Lee
01:10 03 Dec 17
Great guy to work with! He’s very knowledgeable about his services so don’t hesitate to ask him!
Ryan Mason
Ryan Mason
00:52 03 Dec 17
Kenny took the time to explain a lot of things to me, different types of insurance, what my business may or may not need, really making the entire process as easy as possible


Could not ask for a better agent!
#client4life
Luke Schumacher
Luke Schumacher
23:58 02 Dec 17
You do NOT have to worry about honesty or integrity here. Insurance can be confusing but Bordman will take you through it and explain every step of the way. Stop hunting. You found it.
Nikki Criel
Nikki Criel
23:49 02 Dec 17
Knowledgeable, Helpful, honest, and made sure I got everything I needed.

I'd strongly recommend you reaching out to him for any of your insurance needs.
He will make sure you get everything you need.
Joe Brikman
Joe Brikman
23:44 02 Dec 17
Kenny is easily one of the best insurance guys in the entire state. You shouldn't work with anyone else.
Tyler Ramer
Tyler Ramer
01:38 14 Sep 17
Brandon Peterson
Brandon Peterson
01:54 18 Aug 17
We use Kenny for all of our insurance needs! Our house flooded this week and Kenny went above and beyond to make sure that all of our belongings were covered! He even took my call after hours and stayed late to submit our claim! Thank you for all that you do! We recommend his services to everyone!!!
Bonnie Nichols
Bonnie Nichols
00:39 18 Aug 17
Kenny is definitely the most knowledgeable and helpful person I have come across while dealing with insurance. I have had really bad luck with insurance agents and online quotes. I spoke with Kenny personally and discussed what I needed. He called me back with multiple options and reviewed each of them with me. He definitely has your best interest at heart and is always trying to save you money while making sure you have what you need. Even if you just have a question, contact him. He will make sure you are covered and ready for whatever might come your way.
Brittany Hilliard
Brittany Hilliard
17:45 07 Aug 17
I've known Kenny for quite a few years now and never got off my butt to ask him for quotes. Since I was thinking abt getting a 2nd vehicle I immediately thought to call him, and thankfully he was able to save me $700/year on both my home & auto insurance combined!!
John Spano
John Spano
19:52 28 Jun 17
They saved me from a HUGE mistake. I was buying a boat 3 hours from where I lived. The yacht broker said all the paperwork and Survey was in order.
One quick call to the Bordman agency saved me thousands! Not only because their rates were the best around, but because my Agent told me boats of that size are more expensive to insure without an "out of water survey" which I promptly demanded of the yacht broker.
This saved me a big chunk on my rate, as well as an entire day off work.
THATS the difference with Borman Insurance Services.
Knowledge Knowledge Knowledge!
Michael Oonk
Michael Oonk
13:23 24 Jun 17
BOOM!! Responsive, knows his stuff, takes time to understand your situation before proposing a solution, and then proposes not only the right one, but gives you choices and explains them clearly and thoroughly.
Chuck Fleischer
Chuck Fleischer
13:15 24 Jun 17
Brandy Whitmire
Brandy Whitmire
19:56 17 Jun 17
Billy Alt
Billy Alt
15:22 17 Jun 17
Seth Weinstein
Seth Weinstein
14:48 14 Jun 17
Undeniably the best, saved me $500 additional dollars yearly over leading competitors and provides exceptional service. As a veteran myself, Kenny and his team went above and beyond for me providing me with additional services without charging extra. Thank you again for the smooth transition and continued top tier customer service.
Matt Andre
Matt Andre
23:02 31 Jan 17
Bordman Insurance provides excellent customer service and will tailor your insurance to your needs and budget. Kenny makes it convenient and extremely easy to switch providers with no hassle. The proof is in the savings on my new insurance policy provided by Bordman Insurance!! I highly recommend Kenny Bordman as your insurance agent!!
crystal dygert
crystal dygert
15:30 01 Sep 16
Bordman Insurance Services was absolutely wonderful when I needed a new insurance agency. Kenny researched prices, compared plans, and thoroughly reviewed my options with me. When all was said and done, I saved around $500 on my home/auto policies. I'm extremely pleased with Kenny's services and would recommend him to anyone curious about their insurance options!
Jacqueline P
Jacqueline P
14:50 30 Aug 16
After our previous company kept raising the prices of our home and auto insurance, it was time tie get quotes. Kenny saved us money and we were able to get better coverage for our possessions and family. Kenny is easy to work with and would highly recommend him.
Rob Miller
Rob Miller
01:43 09 Aug 16
Absolutely BLOWN away by this company and its reps. Kenneth has gone above and beyond to make sure I felt very sure in my decision to leave my previous auto insurer of 17 years....and this before I even made the switch. The rates are fantastic and the human voice on the other end of the line much better than any automated mess. Very thankful!
Jarod Fitte
Jarod Fitte
21:33 02 Aug 16
First insurance I've used that I'm able to call and talk to a real person anytime of the day, instead of a automated answering machine. I've got bikes, sport car, family suv & my weekend mud toy all covered and have always had a quick response to all my concerns & questions. I'm always sending recommendation to him. Great company & Guy to know! Thank You.
Hut Ric Cha
Hut Ric Cha
15:38 29 Mar 16
I've shopped around for auto and home owners insurance numerous times this last year. Bordman Insurance gave me quotes within minutes and saved me $400 a year! I highly recommend calling for a quote today because who doesn't love saving money?!
April Jones
April Jones
00:43 23 Mar 16
If your looking for an honest and straight shooting agent don't look any further. Kenny in short order was able to save my family over $900 a year on our insurance needs. Just ask him and he will deliver.
Chris Holderness
Chris Holderness
20:01 22 Mar 16